THIRD TIMES A CHARM JOURNALS

Frequently asked questions

Due to the nature of our pre-order supplies and customized leather goods, we are unable to accept returns at this time. Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

First, thank you for your order! We will work quickly to produce and ship your order as soon as possible. Delivery times vary depending on your location and typically arrive within two-three weeks from purchase date. Once your order has shipped, you will receive an email with tracking information.

Our Journals are handmade and produced by myself, Briana, established in San Diego, CA & recently relocated to Huntsville, Alabama. I carefully select our leathers from Italy to Brazil to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.